Question 1

What is PRO SolvTab™ CARE?

Accepted Answer

PRO SolvTab™ CARE is a controlled-dose NaDCC disinfectant tablet developed for healthcare and clinical environments. Each tablet delivers a precise, repeatable chlorine concentration when dissolved in a fixed water volume.

Question 2

How do I place a bulk order?

Accepted Answer

Use the "Get in Touch" form on the site with your organisation name, quantity, and delivery address. Our team responds within one business day with a quote and lead time.

Question 3

How do I use the dilution calculator?

Accepted Answer

Choose your target ppm and the water volume you are preparing. The calculator returns the exact number of tablets to drop in. It is available on the PRO SolvTab™ CARE product page.

Question 4

How long is a mixed solution effective?

Accepted Answer

A prepared NaDCC solution is stable for 24 hours in a clean, closed container. Discard and prepare fresh after that window.

Question 5

How should I store the tablets?

Accepted Answer

Store in the original sealed container in a cool, dry, ventilated area away from acids, ammonia, and direct sunlight. Keep out of reach of children.

Question 6

I need a custom disinfection protocol for my facility. Can you help?

Accepted Answer

Yes. Our technical team can review your workflow and recommend concentrations, contact times, and verification routines. Submit an enquiry with the "Technical support" interest.

Question 7

How do I become a distributor?

Accepted Answer

Submit the enquiry form with your company profile and target market. Our partnerships team will follow up to discuss the distributor programme.

Question 8

Do you provide staff training?

Accepted Answer

We offer training materials and can arrange on-site or virtual sessions for larger accounts. Contact us to discuss.

Question 9

What surfaces can I use PRO SolvTab™ CARE on?

Accepted Answer

Use it on non-porous hard surfaces: floors, counters, medical equipment exteriors, sinks, and high-touch points. Do not use on soft furnishings or surfaces incompatible with chlorine.

Question 10

What PPE do I need when handling?

Accepted Answer

Nitrile gloves and splash-resistant eye protection when preparing solutions. In enclosed areas, ensure adequate ventilation.

Question 11

Where can I download the Safety Data Sheet?

Accepted Answer

SDS documents (English and Bahasa Malaysia) are available on the PRO SolvTab™ CARE product page, under Downloads.

Question 12

What ppm should I use for what job?

Accepted Answer

200 ppm for food-contact sanitising, 1,000 ppm for general healthcare surfaces, and 10,000 ppm for blood and body-fluid spills. Always observe full contact time before drying.

Question 13

How do I update my contact details?

Accepted Answer

Reply to any recent correspondence from our team, or submit a new enquiry noting the update. Your account manager will confirm the change.

Question 14

Do I need to rinse after disinfection?

Accepted Answer

On general surfaces, no — allow the solution to air dry. On food-contact surfaces, rinse with potable water after the contact time.

Frequently Asked Questions

Products

Orders & Delivery

Dilution Calculator

Product Usage

Safety & Storage

Certifications

Technical Support

Account & Enquiries

Still have a question?